Department Inquiry Type Email GIS Team Website is not responding Error pages Data is not displaying Data related to schools, municipal services, planning, public safety, civic, and code enforcement itgisteam@norfolk.gov Real Estate Assessor's Office Mailing address correction Sales and Assessment data Building information data such as the number of bathrooms, bedrooms, square footage, etc. real.estate@norfolk.gov Planning Department Zoning questions Overlay districts Flood zone information Code enforcement data Building permit data planning@norfolk.gov Surveys Department Address questions Subdivision plats Encroachments pworks@norfolk.gov *Please note that Norfolk AIR was designed to work within Internet Explorer 8.0 or higher, Chrome, and Firefox.  Although it may display in other browsers not all the functionality may work.  The application was designed for a screen resolution of 1024x768 and not for utilization on mobile devices. Users accessing Norfolk AIR from military installations and some private businesses may encounter problems due to network security restrictions.